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Our Triple Guarantee

BrandHK Moneyback Guarantee!

BrandHK stands by the quality of all items offered on the website.

  • In the unlikely event that you are not completely satisfied with your order, we guarantee to respond to any quality problems within 2 working days
  • We guarantee that if a product is defective we will replace it or, if this is not possible, we will refund your money
  • We guarantee all our USB chips for one year from the date of purchase

Please Note: This guarantee is applicable to garment orders only if they have been washed in accordance with our washing instructions. For items not shown on our website (special orders) our guarantee is to match the pre-production sample. Unless we specifically agree to match a Pantone colour exactly our guarantee extends to making a reasonable match only. Customers should inspect deliveries on arrival. Any problems should be notified to us immediately.

BrandHK On-Time Guarantee!

We know that you need your promotional gifts on time for your event or promotion. We guarantee to have your goods ready on the promised date or we will discount 10% from your order value.

Please Note: Our Sales Order with you will specify the date agreed. Any changes to this date must be agreed in writing between you and us. Changes to any order after we have started work will alter the promised delivery date. Extreme weather conditions, customs delays, or other Force Majeure circumstances may change the promised delivery date.

For orders delivered by courier we will guarantee the dispatch date as above. Whilst we cannot be responsible for delays in transit, we deliver all courier orders using our trusted global logistics partners so you can be assured your order is the best hands.

BrandHK Ethical Guarantee!

We are committed to sourcing only from factories that meet a minimum set of ethical standards. We define these standards as follows:

  • The factory will not employ children in any part of the manufacturing process.
  • The factory will not employ forced labour (e.g. convicts) in any part of the manufacturing process.
  • The factory will have good working conditions for employees: acceptable standards of cleanliness, hygiene and lighting.

Market Insights

Happy Labour Day! 8 Ideas for rewarding your team
Happy Labour Day! 8 Ideas for rewarding your team

BrandHK has a bunch of corporate gifts that will make your staff feel like the superstars they are....

CLICK HERE »
Battle of the Drinkware: CALYPSO vs S`WELL
Battle of the Drinkware: CALYPSO vs S`WELL

Flasks and travel mugs are really helping brands promote to customers. But which drinkware supplier is best for your brand?...

CLICK HERE »
The Dragon Boat Festival Returns to Hong Kong! 6 Tips to Make a Big Splash!
The Dragon Boat Festival Returns to Hong Kong! 6 Tips to Make a Big Splash!

With the right merch products and a solid branding strategy, you can make a lasting impression during the festival and beyond....

CLICK HERE »
RUGBY SEVENS SPECIAL: 5 Key Tips to Maximise Your Marketing During Sporting Events
RUGBY SEVENS SPECIAL: 5 Key Tips to Maximise Your Marketing During Sporting Events

Sports sponsorships are a great way for brands to gain exposure and recognition. We look at the opportunities for promoting your brand during the Rugby Sevens, whether you are an official sponsor or n...

CLICK HERE »

What Our Customers Say

Just wanted to email you in person and commend the work put in by Mr. Raymond Cheng. He is an exceptional salesperson & managed to help us very well. All the employees at my company LOVED the merch!

- Senior Business Development Manager, TOPO

I really enjoyed the experience with BrandHK.

- Senior Marketing Manager, Fresenius Kabi

Nice company, nice staff, nice products and nice service. Products are popular among our global customers. Very happy to cooperate with such a great team!

- Microchip Technology Hong Kong

The team is friendly and professional, and always respond quick on my requests and queries.

- Edwards Lifesciences

BIG Brands Work with BrandHK

Hertz
Clarius
EV CARGO
ANZ
Expedia
UBS
Hutchinson Telecom
SAP
BASF
Invesco
Nomura
Merrill Lynch (Asia Pacific) Ltd
National Geographic
Thomson Reuters
Pacific Coffee
HILTI
Maersk
now TV
Terratec
Shell
Four Seasons
Linklaters
Morgan Stanley
Mayer Brown
Teneo
Standard Chartered
Bostik
Morgan Stanley Asia Limited
YWCA
TOPO
GAP
EMI
HSBC
Hong Kong Japanese School PTA
Hong Kong Legal Walk
Du Pont
Carlsberg
HILTI
REAP
CISCO
Clifford Chance
SHURE
YMCA Christian Academy
China Daily
Estée Lauder
AWA Hong Kong
JP Morgan
Exxon Mobil

Contact Us


  Need help? Contact our Sales Team!

  +852 2516 7944

  sales@brandhk.com

FAX:  +852 2792 0488

WhatsApp   WhatsApp


Unit D 9/F Central House
270-276 Queens Road Central
Central
Hong Kong

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Terms and Conditions »

Prices are exclusive of setup, delivery and taxes. No taxes are applied in Hong Kong. Please note that lead times are exclusive of delivery or shipping time.
Prices and specifications are subject to change without prior notice.

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